ExpiredAppointment Making Workshop

The application of a structured approach to customer communications and engagement has been proven to increase sales by up to 25%.

This workshop has been designed to help your sales team to understand the different types of contact throughout the customer journey. It is practically based and will give delegates the confidence to make the calls in the right way at the right time.

We ask that you complete the Renewal eLearning modules before attending the workshop.

Workshop content

  • Call planning and agenda setting
  • Transaction ‘Desking’
  • Maximising call opportunity by using call planners and scripts
  • Application of learning in a practical situation
  • Techniques for handling objections
  • 5th February 2018
    9:30 am - 4:00 pm

Location

Venue phone: 03300283419

Venue website:

Address:
Stanley Road
Handforth
Wilmslow
Cheshire
SK9 3LD
United Kingdom

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