Upcoming YOU Yamaha Customers For Life Managers’ Workshop Milton Keynes – Afternoon

The session will provide you with the tools to review and refine your current renewal process, prepare and deliver effective renewal appointments, and focus on providing a first-class renewal customer experience.

The training will give you an opportunity to consider and do the following:

•            refine your current renewal process.

•            agree a sensible and realistic contact agenda with your customers at point of sale.

•            prepare and deliver effective renewal appointments.

•            manage your team to provide a renewal customer experience that is second-to-none

You will return to the dealership with a clear understanding of the process and programme requirement, the support available and the skills to continue to develop your sales teams to achieve best performance.

You will be provided with a development document during the workshop and will be asked to capture actions.

Your YOU Yamaha Motor Finance Regional Manager will arrange a follow-up meeting to review the document and discuss any further support that you may need.

Joining Instruction will follow after registration of this event has been confirmed.