The application of a structured approach to customer communications and engagement has been proven to increase sales by up to 25%.
This workshop has been designed to help your sales team to understand the different types of contact throughout the customer journey. It is practically based and will give delegates the confidence to make the calls in the right way at the right time.
We ask that you complete the Renewal eLearning modules before attending the workshop.
Workshop content
- Call planning and agenda setting
- Transaction ‘Desking’
- Maximising call opportunity by using call planners and scripts
- Application of learning in a practical situation
- Techniques for handling objections
- 4th December 2017
9:30 am - 4:00 pm
Location
Norton Park
Venue phone: 01962763000
Venue website: https://www.qhotels.co.uk/our-locations/norton-park/?utm_source=google&utm_medium=organic&utm_campaign=local
Address:Norton Park
Sutton Scotney
Winchester
Hampshire
SO21 3NB
United Kingdom
Sutton Scotney
Winchester
Hampshire
SO21 3NB
United Kingdom
We're sorry, but all tickets sales have ended because the event is expired.
